Return Policy
At Coffee Bros., our goal is to provide you with the best service, the highest quality equipment, fun merchandise, and extraordinary coffees.
Coffee Returns
Coffee is perishable and is roasted to order, so we're unable to accept returns on coffee.
However, if there was an error with your order, if you were dissatisfied with your coffee, have questions about how to brew it, or concerns about the quality, our expert Customer Experience team is here to help you.
Please contact us at hello@coffeebros.com within 30 days of your purchase.
Not Coffee
Not Coffee - If you are dissatisfied with your order in any way, don’t hesitate to reach out to our Customer Experience team.
We are just an email away hello@coffeebros.com. Please note that we will not accept returns on grinders, kettles, or anything that has been used.
